What benefits can a loyalty programme bring to your business through Above & Beyond?
When customers can earn reward points by concentrating their spend with you, they stop shopping around. A well-designed programme rewards the behaviour you want more of, and keeps your best customers your best customers.
Loyalty you can measure
Customers earn reward points on the spend you choose to reward: total spend, a category, or specific product lines.
Tiers that grow with the relationship
Reward higher spend with greater benefits, rather than a flat discount for everyone.
Rewards on your conditions
Tie reward point spending to an active account, or to terms you set, which quietly encourages on-time payment. You choose whether members spend freely or with an approval step.
Reward points worth wanting
Because members can spend them on almost anything, your reward points carry real value, which makes your programme the one customers care about.
Fully bespoke, totally flexible
Your programme is built around what you want to achieve. Structure, tiers, earning rules: all yours to shape, and all adjustable as your business changes.
Fast claims, admin handled
Claims are turned around quickly, and we handle all the associated admin, so it never lands on your desk.
Your part takes an afternoon, not a department
You provide two things:
- A list of the customers you'd like invited onto the programme
- The data you want measured and rewarded, in whatever shape your systems hold it
We handle the rest: reward points calculations, member communications, redemptions, supplier payments and record-keeping. Your customers deal with us on anything programme related, so your team's day doesn't change.
Every client running a rewards programme receives full reporting and data, with total points liability visible at a glance, and your customers get portal access to see the programme live.
Nobody is forced into self-service. Your customers can call, email or use the portal, whichever they're comfortable with.
Compliance factored into every redemption
Running a rewards programme comes with compliance requirements, and the rules change over time. We handle those requirements as part of running your programme, and we actively monitor legislative changes so your programme keeps working as the rules move.
Every invoice and payment made on behalf of a member is addressed to Above & Beyond, so compliance is factored into how each redemption works rather than something you need to watch separately.
Curious how a redemption actually runs?
The member experience is on the For members page: choose anything, send us the details, delivered direct. That simplicity is a large part of why programmes we run get used.
Running a buying group? There's a second way to use us
Beyond individual rewards programmes, we support large buying groups to coordinate supplier-funded reward programmes across their whole supplier network, with contributions from dozens of suppliers rolled into one programme for your members.
Your group's buying power drives supplier participation. We run everything else: the reward points, the claims, the supplier invoicing and the reporting.
This works best for established buying groups with real supplier clout. If that's you, let's talk.
