Your reward points can go towards almost anything
If you're a member of a programme we administer, your reward points aren't tied to a catalogue. Choose what you want, tell us, and we take care of the rest.
Redeeming your reward points, step by step
Check your reward points balance in the portal, or ask us by phone or email if that's easier.
Choose what to spend them on. Almost anything, as long as the supplier can invoice us: new tyres, the TV you've been waiting to see on sale, or that trip of a lifetime.
Lodge your claim. Just have the supplier make the invoice out to Above & Beyond and send it to us, through the portal or by email, whichever suits.
We pay the supplier and the goods or services are yours. Delivered, picked up or booked in, whatever you've arranged. No vouchers, no catalogue dispatch, no waiting.
We keep you in the loop the whole way: confirming we've received your claim, confirming the supplier has been paid, and updating your reward points balance. Claims are processed within one business day, and if yours is in before 3pm, it's typically done the same day.
Make your reward points go further
You can spend your reward points almost anywhere. Our preferred suppliers simply give you more when you do: preferred pricing, exclusive offers or priority service, from businesses selected because they match where our members actually spend.
Keep an eye on your portal for preferred supplier offers.
Your portal, your account
In the member portal you can:
- Check your reward points balance
- Lodge a claim
- Review your transaction history, both earnings and claims
- Update your details and manage your account
Not big on online tools? No problem. Everything the portal does, we can do with you over the phone or by email. Help is only a call away, and nobody is forced into self-service.
